The Daffodil Hotel & Spa

I have to say the staff were amazing, very friendly they went over & beyond my expectations.I am from the bottom of my heart grateful to them especially Georgia for helping me out in my time of need. Thank you

Nice place with good views.

Checked in and given room 119, we were sat having a cup of coffee when a man and woman came in with suitcases and a key, looked at us in surprise and said it was their room, no we have been given this room, I said you need to go back to Reception and sort it out. We went down and sat on terrace for a while, went back to room but key wouldn't work, back down to reception, explained and were given new keys but no explanation about people just walking into our room. 119 doesn't have a view, it's just buildings and I think may be over kitchen , was very loud humming noise from below windows, staff sitting on metal staircase laughing and chatting loudly in evening, shower we didnt use on 3rd night because the shower head was moving erratically and water went over the screen and floor was soaking wet, hsd to use towels to mop it all up. Awful room. Went for breakfast next morning at 8.30am which we had said at checkin, was told that we were there at wrong time, no we booked this time, it seems they had the time for the people that came into our room the day before, no apology, we felt as if we shouldn't be there and we were uncomfortable, the coffee was undrinkable. I booked it thinking 4 star it will be lovely but it wasn't a good experience and wouldn't go there again ever and considering how much it cost it was a waste of money. No swimming pool. No apology for anything on check-out. Needed coffee sachets 2nd morning, I rang reception and they said they would send some up, my friend went down to reception to get some because she thought it might be a while, they said no we've sent some up, they're little packets of coffee that's all but no they had sent up some, 5, not good!!

This hotel doesn’t have enough staff, the rooms are not cleaned as they should be and the customer service is mediocre. We entered our bathroom in room 102 it smelt like an open sewer, I don’t know what the issue was but we had to ask to be moved to another room. The bath in our friend’s room was full of hairs, it hadn’t been cleaned. The guy in reception had to wait for a colleague to start his shift to be able to clean it. There were spiders and moths in both rooms. Such a shame because this is a beautiful hotel with wonderful views in a perfect location. We wanted to have a drink in the evening with something to eat, we were offered just crisps, again not enough staff. I regret staying there, I wouldn’t go back, most definitely not worth the money.